Shipping and Delivery
At Pumposh, we are committed to providing a seamless shipping and delivery experience for our customers purchasing pashmina shawls and handcrafts through our payment gateway. Please review the following shipping and delivery policy:
Shipping Methods:
We offer standard shipping for all orders placed through our payment gateway.
Expedited shipping options may be available for an additional fee, depending on the destination and shipping carrier.
Shipping Destinations:
We ship our products to customers worldwide, subject to shipping carrier coverage areas and international shipping regulations.
Customers are responsible for providing accurate shipping information, including the correct shipping address and contact details.
Shipping Times:
The estimated shipping times vary depending on the destination and shipping method selected during checkout.
Standard shipping typically takes between 3 to 6 business days for domestic orders and 10 to 15 business days for international orders.
Please note that shipping times may be affected by factors beyond our control, such as customs clearance procedures, holidays, and weather conditions.
Order Processing:
Orders placed through our payment gateway are processed within 3 business days of receiving payment confirmation.
Customers will receive a shipping confirmation email with tracking information once their order has been dispatched from our facility.
Shipping Fees:
Shipping fees are calculated based on the total weight of the order, the shipping destination, and the selected shipping method.
Customers can view the shipping fees applicable to their order during the checkout process.
Customs and Duties:
International orders may be subject to customs duties, taxes, and import fees levied by the destination country.
Customers are responsible for paying any additional charges imposed by customs authorities.
Order Tracking:
Customers can track the status of their order using the tracking information provided in the shipping confirmation email.
If any issues arise during the shipping process, customers can contact our customer support team for assistance.
Shipping Restrictions:
Some products may be subject to shipping restrictions or regulations imposed by certain countries or shipping carriers.
We reserve the right to refuse shipping to locations where legal or logistical constraints prevent us from fulfilling orders.
Contact Us:
For inquiries regarding shipping and delivery, customers can contact our customer support team at support@pumposh.in